All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at cs@ibcs.co.in to obtain a Return Merchandise and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return seven (7) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be
● Class 3 Digital Signature Signature
● Class 3 Digital Signature Signature Combo
● DGFT DSC
● Service that is confirmed by client
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● All customers or business clients are requested to make payment after confirming the service or items. It should be noted that payment means confirmation of service. Refund will be provided if DSC products are found damaged within one month and it will be reissued. eToken price will not be refunded. You have to pay for etoken if needed. No refund will be issued if services were delivered to client except damaged DSC during shipping time. Client can not claim refund if we start processing the service. Processing of services will be notified through Call or SMS.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly’s Return and Refund Policy Generator.